It seems too short. Worked great! Same problem here, the battery says its fully charged but the lawn mower wont start. I bought one for $350 and ran it hard and started having cut out problems after a month but I still had the dual blade mower as a backup. I have to cut lawn tonight, party tomorrow. The first one had to be replaced because the battery would not release from the trimmer. The mower has been shutting off even though the battery is charged. I would take the batteries and charger back to your customer service department and have them replaced is still under warranty. What a pain! I’d contact the store or Lowe’s Customer Service. where can I get a replacement chain for the pole chainsaw. For more information, click this privacy policy We just used it last week with no problems. Finally my wife tried, of all things, the rubber end of a wooden kitchen spoon she got at IKEA. It never cuts out but skips grass if it has been growing for more than a week. Now using the 2nd time and it seems not to be doing very well. If I was having a problem with my mower I’d contact Lowe’s or return it to the store for a new one. I really like the 20 in mower but can’t find it on lowes site anywhere. I recommend side shooting cut grass. The Kobalt hedge trimmer is a great tool. haven’t tried wedging the battery with a triangular piece of wood yet but that’s ridiculous for a $400 mower when you pay $100 more for a EGO 56V mower with a 1/2 hour charger at Home Depot. I have the same issue. stan. Battery reads charged.. tried inserting and reinserting battery? Today I experienced the same problem that everyone else is experiencing with the battery. I am in the same boat,about the weed eater cap. The battery will not release when the release lever is pressed. I plugged the battery into the charger and it began flashing green at 4 second intervals. We just bought a Kobalt electric mower earlier in the summer. They are not interchangeable. The string is thin and doesn’t have a lot on the spool (the cost is more the quality or quantity). If the status LED is still blinking Red, the battery pack is … Is there a solution? The two batteries gave me a total of one hour and seven minutes, which is the most I expected. Thanks, What’s the 4 second flash indicate??? I am using a battery that did not get wet. need to buy a spool cover and can`t get this at lowe`s I had the same problem with my mower. Sorry to say it, but I don’t think the battery is defective. This will make a great addition to anyone’s arsenal. I am using a 6″ length of 3/8″ door stop to wedge my battery from the bottom toward the retainer clip. They perform well and are easy on the ears. Lowe’s paid for us to go to and stay in Florida to test these tools. I went to Same deal though. I occasionally cut on 3 if it’s shaded and not very thick and the customer likes short grass, never any shorter. So I exchanged the product at Lowe’s and having the same problem with replacement! Power supply LED light on laptop is blinking, Samsung laptop power and battery lights flashing, Lenovo laptop battery light flashing orange when plugged in, Sony vaio laptop battery light flashing orange. Two of my neighbors have used it and they expressed surprise and satisfaction at how well it functioned. I followed all the troubleshooting instructions in the owners/users guide on page 20, as I proceeded to the backyard with 600 square feet of lawn with more success. I had three P4 batteries on the charging hub in Storage Mode for about three weeks. I also noticed that the battery doesn’t actually fit the charger very well either. Brent, I contacted Lowe’s and their executive customer care will be reaching out to you via email to get this matter addressed for you. By the time the second battery is in need of a charge, the first is charged and ready to go. Thanks for trying to help. I agree with you, if you need power tools, go for the Kobalt 40Volt MAX tools. The battery still had at least half its power. when I got home, I plugged in the bad battery (carefully doing it in the wall > charger > battery sequence) and the charger … I removed the top portion that contains the battery receptacle (6 Torx T-25 bolts). I tried creating a wedge that would keep the battery pushed down. That’s how this happened: They said to go wild, so when they said the hedge trimmers could handle 3/4″ branches, we giggled like 4th graders and hacked down the entire display. But this isn’t the tool you’d grab when a tree comes down in a storm and you need to blaze through serious logs. well some of them batteries don't last too long.. Get another battery and see if that fixes it. I am wondering if there is a fix. It was held in by 5 Phillips head screws. I don’t know how someone has not had this complaint. This wasn’t a skimpy demo in a trade show booth where you watch a handsome spokesperson point out features. All the best and feel to reach out to me for more. In addition both tools perform as well or better than their gas-powered counterparts and I don’t have to mix oil and gas and I don’t have to wear heavy duty ear protection; and in Florida that’s a beg deal. After doing this, I plugged the battery in and checked, 40V. I plugged the battery in and attempted to start the mower and it started with no issue at all. If the charger is flashing without a battery in it then it may be a charger issue. I wanted to drop you a line and take issue with the panning you gave to the Kobalt Max 40 Volt Chainsaw. Several questions come to mind, are you mulching? I bought a Kobalt Leaf Blower and the battery was bad. This repeaterd for no less then 70 times as I mowed an area under 400 square feet. I like the product to use blowing leaves from my roof and gutters (no cord to trip over) but I wouldn’t recommend it. There are two slots on either side of the battery where the charger has two rails that are supposed to fit within the slots on the battery. So it would appear that code confirms that the defect was identified and presumably fixed. How do I fix my leaf blower? We are not aware of any other Kobalt 40v Max product with this issue. The 20-inch lawnmower ($399) has 2 battery slots and a double blade system. I really like the single blade mower but have now learned that Lowes has pulled them off the shelf. We are having the same problem. I have the same problem. It was powerful, quiet, balanced, and light. Can put another head on the 40 v Kobalt grass trimmer; like the one from Shakespeare? I’ll do that once in a couple weeks. Threw it back into the charger, no indicators at all. If the status LED blinks GREEN, then the battery is properly charging. I have had no issues so far after a couple months. Starts for 3 seconds then nothing. The next time, about 2 weeks later, it started out fine, but about halfway through my yard, the mower just kept shutting down. I then charged the battery overnight and tried again this morning and it still won’t restart. Last time I used my mower while I went to the store for a six pack my wife took it upon herself to clean it. Not sure what mower you have but you should try calling their warranty service (1-888-356-2258) along with Having the exact issue Brent and Robert with the 19″. Of course you can return it to the store for another one I bet. You probably left it in the charger too long which weirdly drains the battery. I experienced something odd. Eric, this is not the green light that is by the pic of the battery. According to their instructions I have a bad battery when this happens Now I know this cannot be true because this also happens when I plug in the second new battery. I have an electric snowblower, but it has a cord.. I’ve ran over it twice now. I have cut down pines and oaks with ease. I re-installed the springs and then re-installed the battery receptacle then re-installed the cover. It’s going to take some vision, leadership and persuasion. The energy involved in mulch mowing is very high. According to mfg. And after searching for it by part number (506586) it showed up. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. If it didn't hold a charge (enough to run a slideshow for 1 1/2 hours), I wouldn't be asking. We immediately thought of other uses for it. We hear a lot of both sides of the battery debate and we’re on the side that has never had a problem with and Kobalt Batteries. If I had to guess I’d say that defect comment in the code probably refers to something for the developers and some error that was happening in the code and not a reference to the actual mower having a defect. Using a Dremel tool, I cut off ~ 2 windings of the springs which lowered them ~ 3/8″ or so. so I removed the two springs. Just bought a 40 volt trimmer after reading your review. Paid around $100 for this and it is worthless. I got it home, got it put together and read that I should charge my battery to full before using it. Another 19″ kobalt electric mower owner with mower not running. We are having the same problem. It made quick work of the beautiful trees we pruned down to ugly scraggly nubs. And while I’m at it, are the heads interchangeable? It might not be a KOBALT chain, but maybe a different replacement chain. I removed the battery receptacle which holds the battery and contains the contacts. I noticed they stopped selling it on their website as well. So I would recommend trying to go that route. If this occurs, allow the battery to cool inside of the charger. Will Lowes or Kobalt replace it? Mine is doing the same thing. It’s that, like a gear shifter on a Trans Am), Lightweight and easy to throw around and maneuver. Afterwards, try charging the battery again. Leave the battery on charge until the green light is solid whenever possible. Worked fine. Our least favorite part of the trimmer (and a lot of the trimmers today) is that it takes pre-strung cartridge of trimmer line ($20) which always drive us nuts. Following up to prior comment about batteries catching. The Kobalt Tools 24V battery pack is basically a newly redesigned lithium-ion 20V Max battery pack plus an additional battery—but the pack design and cell layout is different. The battery option is the way I should have gone. After a min. If you’re on the fence, buy it! At least they were light to us, but we’re pretty manly, a couple of the other. We got to hang in the #48 Lowes Pit during the race and see pit stops up close. It was light, well-balanced, and powerful. Place the dead battery into the tool’s battery charger to see if it starts charging. They’ve always been able to find out availability and order whatever we’ve needed. I have a list of five alternatives to review, then pull the trigger. Our 14 year old daughter tried to jam the battery in the wrong way and then wound up damage the inside of the mower and ripping out one of the wires. Also the Lowes site down for maintenance today so it may be searchable now. Not sure. This info is right from the Kobalt instruction book. One of the best features of this chainsaw is the simple chain-tightening functionality. Having said that, over the months, I have noticed that the Kobalt Cordless has become my chainsaw of preference. Just bought the 19″ yesterday and the battery charger doesn’t work at all today. Connect you charger to the power outlet; Place the battery in the charger until the green indicator goes solid; Just before the red/green lights start flashing, remove the battery from the charger; Re-insert the battery into the charger again and repeat steps 2-3; Do this until the green light flashes constantly (might take up to 30 minutes) Had same problem of many others with battery. No idea, but it would be pretty cool if they did. When I press the button located near the battery 3 of the 5 green lights flash 3 times then go out ... Asus laptop battery light blinking orange and green - Best answers; I sharpen them everyday! I will be contacting lowes (again)……, Seems like if kobalt knows there is a problem they should alert owners and offer a ‘recall’ type service to fix it. My lawn has a steep slope in the back, is bumpy around the trees, and is littered with gum balls in the back. If the status LED is still blinking Red, remove the battery pack and unplug the charger. When fully charged, the green light turns solid. Mowed using the partially charged battery twice. I can’t find it in the parts list and would like to order two since they are inexpensive, poorly designed, and will fail again soon. suggested operating instructions, I charged the lithium-ion battery with proper LED indiction, locked it into place securely on the mounting on the mower and it started flawlessly, ran it for 10 paces on flat grass at a mower height level of 2 with little resistance and it shut down. After 4-5 uses won’t start. For my mower, I used a section of tube from an old pen and taped it to the section of the batteries where the retainer clip on the mower holds the battery in place. Of course it’s been just past the 30 day mark. It’s possible you just got a defective mower. We also fell in love with this dual-line string trimmer. I think it was poorly described in the manual. One neighbor, whose wife is a self proclaimed “farm girl,” uses a chainsaw regularly and likes the ease of use and the quietness of the Kobalt. As a mower, it’s pretty convenient. 3 days beyond the return policy for Lowes. It still stops on occasion, but I can run into things and it keeps going, which never happened before. One feature that’s sure to impress the professional user is the outstanding warranty. Thomas Boni March 17, 2020 at 12:02 pm. I went to the store the other day to see if they had fixed the problem and stocked new-and-improved 19-inch mowers, but instead, they didn’t have any in stock, and there was a sign that said they had all been recalled. Considering the Kobalt 40V weed trimmer. You reserve the right to access and change your personal data, aswell as the right to request its deletion within the limits permitted by law. I used it to prune some mtb bike trails and the first battery outlasted me which was about 90 minutes of work in the hot houston weather. I have found that by the time the mower runs the battery down, there is still enough charge left to run the trimmer for noticeable time. I came up with an easy fixed. Marty was whaling on it and could get it to bog down if he really horked down on it while trying to cut fast and diagonally through a log, but it’s not really built for that. I have had mine for several months. I’ve had mine for two weeks. Wayne Larmon I looked at all the reviews of the mowers and the battery problems they have. I returned our 2nd one. is where if found the replacement spool cover for the trimmer. It’s dead after only a few weeks. I exchanged my first mower for another and has the same issue within the first 10 minutes of cutting. Regardless of the task at hand that needs a chainsaw, I reach first for my Kobalt. Then the mower would start, but as soon as I started going again, it would cut off within 5 to 10 seconds. I have found it to be a great workhorse. With use of an approved STIHL charger (AL 100, AL 101, AL 300, and AL 500), overcharging is not possible. Unfortunately she hosed it off both on top and underneath. It happened to me a couple times but I pulled it and put it back and it was fine. What is going on? Overall very satisfied. Lowes is taking it back and exchanging the charger and battery for us, but if problems continue happening in the first few weeks, we will be looking at other brands. How do I order this part? I dried it for a week. I let it sit for an hour and there was no charge on the battery at all, measured with a Volt Meter. Our second one just started having the same problem today. Figured out that poor engineering doesn’t push the battery down far enough into its connection for the battery to stay in place to power engine. I just purchased the 40v string trimmer. It is seating fully flush into the charger, there is only one way for this puppy to fit in using the slots on the side with the charging pins. It sounds to me as if you have gotten either batteries from a bad batch or that your charger is buggered. This is really troubling. I’m having the same problem with the 19in cordless mower shutting down on a full battery. The mower just kept shutting down. Again, it worked perfectly two weeks ago when I first used it. Tried unplugging the charger waiting then plugging it in and reinserting the battery and the green status light STILL flashes. I am on my second mower and haven’t even gotten through our back yard before it started cutting out. Attention, everyone. It mows even the formidable tall grass near our bayou well. I also have a 22″ gas powered chainsaw that I really love. A google search or amazon search might turn something up. 2. Maybe I should have tried the Homedepot mower. And it got through most of today without a problem. The pole extenders are easily screwed in to extend the reach to almost 11 feet. I would contact Customer Service at the store on via, they have a darn good warranty and you might just be able to swap out for new tools. I just got it this morning and I am taking it back to Lowes to get something else. It appears as though the consumer is quality control for this particular cordless power tool from Kobalt. I replaced it the next day and the new one had no problems and cut like a champ. We are not happy ! Hope this helps others. 4 weeks and it may be done. I did this a few times to confirm, releasing pressure (no power) and pushing down (40v). from the charger for 1 minute, then reinsert. I had no more problems of this shutting down on me. What a waste of money! It’s hard to describe wind MPH and CFMs, but it felt powerful. One observation is that the mower works at a improved performance level for a greater lenght of time when there is more resistance (i.e.. the blade is lower to the ground and the blade is cutting more then 60 percent of the entire blade of grass). Just return it and be done with it. I just have to pull it out as I press the release. My issue is the charger will not charge the batteries completely. Then it is full charged. But it does hold a charge so it is odd. But it makes sense. I have tried over and over with both batteries. Any advice? I’m not running it constantly or doing the entire perimeter, but going from tree to tree and around fences, etc. We received our Kobalt hedge trimmer and used it for about 10 minutes to make sure it worked. Let me know if it does. But I’m glad you wrote this glowing review because I should have gone back in and updated the post, maybe I will. Tried switching batteries and I can’t get the first battery out. When it turns solid, it is fully charged. Thank you, I hope this might help someone else out. The instructions don’t say this, but that is what the rep pointed out to me. I’m not a novice to battery operated tools, I work with them, so I believe I am doing this right. It might not have been seated properly. Bought the 40v weed whip on 5-3-2015, worked fine, charged it a few times no problems. I really like the mower. Contact them, hopefully they can help you. Battery seems to be charged per the charging station. Either way you put your battery in the charger and all you get is a flashing red light, which according to the label on the charger means your battery is defective. Pete I bought a Kobalt battery mower 4 weeks ago, . I have placed my battery into the charger and now have 3 green lights on my battery and 1 solid green light on the charger. In my experience, I found the trimmer to be plenty powerful and lasts long enough to do everything I need it to do around my property of around an acre. We are not saying nice things because they did all this stuff, all opinions are our own. We got to play with each tool for as long as we wanted and basically do whatever we wanted to them. It’s only a month old, i read on that there is an issue with the charger. I haven’t had this problem. Will see how it goes and report back. It even sounds different. The blinking green means it is charging, the blinking red says charging error. If I leave it for at least 15 minutes it will start again. There are a lot of phone numbers and contact info in the comments. defective battery it charges normally, the green light flashes green until it is fully charged and all the lights on the battery com on when you press the button on the battery. . Hmm, without being there with you I’m not sure we can help, except try and gently work it out with a couple of screwdrivers and some lever action. I end up reinstalling the batteries about four times to get the batteries to fully charge. I can see it will eventually be very loose. – Jan. Have the same problem as everyone with the battery not sitting well; particularly the long lasting one. Its been 33 days. Recent recommendations regarding this business are as follows: "Don't bother. I hope it holds up. Is the battery running hot? I finally returned my 19-inch mower back to Lowes. The trimmer cap needs to be replaced and I can’t find anywhere? The rate of the flashing is dependent on the battery type, its rated capacity, the degree of discharge, its age, the temperature, as well as the amperage rating of the battery charger. Just had to swap out a 6 month old Kobalt 40V 19 inch mower at Lowes today. When stops blinking. The blower was pretty impressive. I mow several lawns a day with the same equipment and love it. I have a small yard and the battery was still more than 50 percent charged. Uh oh, now we probably need a disclaimer now telling you not to try this, so please, don’t walk around your roof with the blower, like a dummy. I also have trimmed our five acre homestead without having to wait on recharges. Stay tuned! Had another 2.0 Amp battery I was able to use to finish the job. I purchased the Kobolt Model KM1940-07 yesterday, Thursday, May 7, 2015. Once the battery is cool enough to charge, it takes over two hours to charge (box says it takes 60 minutes). So I talked to the manager and explained my issue, telling him I had already returned it once, just to have the same problem with the second mower. Bobby. If you have had them for a while and allowed the batteries to freeze and/or the chargers to be in a high humidity environment, you may have incurred damage to the batteries, charger, or both. Keeping both mowers razor sharp helps. When I install the battery on the charger the green lights start flashing. i can’t get over how good my front lawn looks. The heads are not interchangeable. I’m not sure if I’ll take this back and get another one or just go a different route altogether. After multiple calls to their main product line and the local store, nobody could tell me if there was any plan on improving the mower and re-releasing it. Ray, I have a 40-Volt Hedge Trimmer by Kobalt and When The green light flashes means that it is charging. If the status LED is still blinking RED, remove the battery and unplug the charger for 1 minute. I’ve had 5 different batteries, and they’ve all acted the same way. The battery LEDs for the two in the hub positions with red indicators do not light up. Thanks! It has knocked down trees in the `18 – 24 inch diameter range with no problem. Put the second battery in and it was only half gone and the mower cut out. I reinserted th 1/2 spring on one of the posts. I did the same things that everyone else did such as removing and re-installing the battery, switching batteries, etc. The contacts all looked good (no corrosion, pitting, etc.) One of them was gutter cleaning from up on the roof. I think some of them had too strong of a spring holding the battery into place which gave it some issues. I did find it in the Kobalt tools website. They say the factory has a new model I love their stores and they really have their merchandising game down. Medium power is 20 minutes at the most. You’re mowing along and when one battery runs out the other kicks in, like a reserve tank, plus, two blades means it runs quieter (and two is always better than one). Hope it works, one of my KM1940 returns (x3) had only one spring and wouldn’t start out of the box – I’ve since moved on to the AC model (wife doesn’t like gas powered). I’ve only used my mower once so far, but let me tell you, it just ate everything I threw at it. I put in the next battery and it started up and then cut out again. I had also read that a blinking light was bad, but it turned out that if the green light is blinking, that means it is charging. Because according to the manual that would, to me be the status indicator light and the manual says it means I have a bad battery but they are, as stated brand new. I own the hedge trimmer and I love it. I’d like to buy a second so I don’t have to stop ad charge. The information will be used subject to terms and conditions, for advertising purposes. simply return the Kobalt charger along with proof of purchase to the place of purchase for a free replacement or refund. Makes me think that other Kobalt products have similar issues. factory. If the battery pack Voltage is correct then the battery pack, charger port, and wiring between the battery pack and charger port are good in respect to the battery charger operating properly. The start/stop feature in the Kobolt Model KM1940-07 is a serious flaw. I purchased the 20″ Kobalt and used it once. Thanks, Joe. When it turns solid, it is fully charged. The Blue Beast continued to function and though the blade became a bit overheated near the end, I was able to complete the job easily. I tried again today by phone. frustrating cause its only 4 weeks old under light use and I spent $400 of my hard earned money on it. I am on my second 40 V Hedge Trimmer. Well, I’m reporting back from my Jun 17th post – shutdown(s) occurred again so I took the lawnmower back to Lowes and decided to just credit the account and not replace for another KM1940. While it is charging, it will continue blinking. :(. The voltage on the battery only reads 27volts from the + to the – terminal on the battery. Also noticed that the battery loses connection with movement Lowes kobalt battery charger blinking green i would take the (. 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